Returns & Refunds Policy – ridersfashions.com
1. Return Eligibility
We accept returns within 30 days of delivery for:
- Unworn items with original tags attached
- Unused products in original packaging
- Defective or damaged items (report within 7 days)
Exclusions: Custom-built bikes, sale items, and personalized gear.
2. How to Return
Easy 3-Step Process:
- Log in to your account at ridersfashions.com
- Select “Request Return” for your order
- Print the prepaid return label (U.S. orders only)
Note: International returns are subject to a $15 restocking fee.
3. Refund Methods
- Original payment: Processed in 5-7 business days after inspection
- Store credit: Issued immediately (extra 10% bonus)
- Exchanges: Free size/color swaps (subject to availability)
4. Special Cases
- Defective Items: We cover return shipping and send replacements ASAP
- Wrong Items Shipped: Free return shipping + $10 account credit
- Bike Returns: Must be unused and in original crate (15% assembly fee may apply)
5. Return Shipping
- Free returns for U.S. orders (prepaid label)
- International customers: Contact us for return authorization
- Tip: Insure your package—we’re not responsible for lost returns
6. Final Sale Items
Cannot be returned unless defective. Includes:
- Clearance merchandise
- Gift cards
- Special-order components
7. Warranty Claims
Separate from returns. Visit ridersfashions.com/warranty for:
- Frame warranties (lifetime coverage)
- Component warranties (1-3 years)
Questions? Visit our Help Center or initiate a live chat at ridersfashions.com.