Frequently Asked Questions – ridersfashions.com
General Questions
- How do I place an order?
Browse our collection at ridersfashions.com, add items to your cart, and complete checkout. - What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay for secure transactions.
Shipping & Delivery
- What are your shipping options?
Standard (5-7 business days) and Express (2-3 business days) shipping available. - Do you offer free shipping?
Free standard shipping on all orders over $50 within the continental U.S. - Can I track my order?
Yes, tracking information is emailed once your order ships.
Returns & Exchanges
- What’s your return policy?
Unworn items can be returned within 30 days with original tags attached. - How do I initiate a return?
Start the process through your account on ridersfashions.com. - Are return shipping costs covered?
We provide prepaid return labels for defective items.
Product Information
- How do I choose the right size?
Detailed size charts are available on each product page. - Where are your products made?
Our gear is designed in California and manufactured globally.
Technical Support
- How do I care for my gear?
Care instructions are included with each product and available online. - What’s your warranty policy?
We offer a limited lifetime warranty on manufacturing defects.
Account Management
- How do I reset my password?
Use the “Forgot Password” link on the ridersfashions.com login page. - Can I modify my order after placing it?
Contact us immediately – changes are possible if order hasn’t shipped.
Promotions & Discounts
- How do I use a promo code?
Enter code at checkout in the designated field. - Do you offer military/student discounts?
Yes – verification required through our partner program.
For additional questions not covered here, please visit our full Help Center at ridersfashions.com/help where you can search our knowledge base or contact our customer service team.